End to End Business Transaction Monitoring

The more I digged into Fusion Apps, the more I see the technical challenge that I have to accomplish. If I were an end user side of an application, I would not care about technology and what interest the user is where/why my business transaction are blocking into the system ?
Let’s reconcile the IT system and Business users by using BTM’s product (Business transaction management). Let’s see what we have at Oracle:

This product will help me to:

  • reduce the maintenance cost and quickly resolve my business transaction issue
  • visualize real time performance and SLA management

without implementing (and modifying) any existant applications (SOA, OSB, Web, EJB, SpringContext, DB…) running on disparate platform. This help me to diagnose quickly where my complex transaction failed.

The installation is quite easy to follow and is documented here
The BTM architecture overview is as follow:



I will posted some screen shot from a real customer scenario.

More to come …


About Chenda Mok

19 years of hands on experience in software design and development with emphasis on Enterprise Application Integration (EAI), Services Oriented Architecture (SOA) and Identity Management (IDM) solutions. I’m a software engineer, member of the professional service delivery team working for Salesforce. Prior to this, I worked for Oracle as Solution Architect, through SeeBeyond(06/2005), then SUN’s acquisition (04/2009). After my master’s degree in computer science in 1997; I always delivered consulting on architecture, design, implementation on integration’s field. I’m interested in architecture using EAI/SOA/IDM/BPM/Cloud technologies, software development and Java’s related technologies. I may blog about my work/activities at Salesforce, but I do not speak for my employer, past, present or future.
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